We dedicate a great deal of attention to customer satisfaction and believe that communication is key in maintaining a good relationship with our clients and for the success of the project. We work to ensure you are satisfied from the time we start until long after the project is complete. To that end, here's what our customers are saying.
“Mark worked for our company for nearly 17 years. He mastered floor covering skills in the installation of carpet, vinyl sheet and tile, laminate flooring, hardwood, and ceramic tile – residential and commercial application, remodel and new construction.
”He was our go-to guy for everything for many years, especially in his later years with our company. As important as it was to have his amazing skill-set at our beck and call, he was fantastic to get along with. Customers loved his work. “We were sad to see him go in a different direction but will always value his contribution to making our company a respected business.”
Doug Gilford, Gilford's Abbey Carpet & Floor
"Mark took a vision and made it reality. We truly felt like he was treating this project as if it was his own floor. He displayed very close attention to details, making sure every angle cut and joint fit tightly. He judiciously sorted boards to make sure joints did not overlap and the colors looked good. He cut individual splines to glue into the Koa boards to make the transition from the 45 degree boards into a solid one.
"We could not be happier with Mark's work and our new floor. Whether your project is routine or a special custom job, you cannot go wrong with Mark."
Doug & Rita Jefferies, Eagle Crest, Redmond, OR
Flooring, Staircase, Trim
“We still love our floor and especially the stairs!! His work speaks for itself.”
Steve & Trudy Robinson, Sandy, OR
Tile, Vinyl, Trim, Flooring Customer
David Gilbertson, Redmond, OR
Tile, Carpet, Laminate Flooring, Trim
Yvonne Stave, Sandy, OR
Laundry room tile floor
"Thanks Mark for the high quality work! You're my tile guy going forward. When we're ready, we'll reach out for help remodeling our master bath."
Brian and Brittany Debels, Bend, OR
Jack of All Trades
“In the past, Mark has completed three major jobs inside our home. He laid Wilsonart flooring in our kitchen, family room, hallway, and two bathrooms, he converted a tub to a tile shower, and he replaced carpet in one bedroom.
We found him to be very trustworthy, dependable, and a skilled craftsman. We would highly recommend him.”
Bob & Jan Evans, Sandy, OR
Full Master Bath Remodel
“Thank you so much for the fantastic job you did on our master bathroom. The tile work is perfect. Our new shower, bath floor and backsplash are beautiful and our friends are especially impressed with your craftsmanship. Also, thank you for the expert drywall work and setting the new vanity bases for us. It was great to have a skilled craftsman who could do it all!
Very successful project, on time, on budget and top quality.
Please pass our recommendation on to future clients. They couldn't find a better guy to work with."
Mike and Mary Dooley, Bend, OR
Master Bath Remodel
“We asked Mark to remove our fiberglass shower insert and replace it with tile. We had a general idea of what we wanted, then Mark offered suggestions that greatly enhanced and refined our plans. The project was perfect. Mark's attention to detail and his precise work in laying tile has created a beautiful addition to our home."
Fred and Katy Hortsman, Eagle Crest, Remond, OR